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Strategic Planning Associate
Department: Strategic Planning
Coordinates and assists with corporate and key account strategic planning with a focus on new product development. Primary duties will include managing new product development and creating and generating reports required to forecast and measure key account and corporate profitability.
Department: Retail Support
Directly supports the Sales Team by providing administrative support, Retail Link support, various company website updates and coordinating with various internal and external agencies by performing the following duties. A certain level of independent judgment and discretion is expected in performance of duties.
Designs new products and makes improvements to existing products by performing the following duties.
Call Center Supervisor
Department: Customer Service
Ensures Customer Satisfaction by mentoring and supporting Call Center Phone Representatives; train and guide Phone Representatives to execute their tasks effectively to meet customer needs in a timely, efficient and professional manner while utilizing expert knowledge of product lines in responding to customer questions. The job entails monitoring, organizing and directing the daily floor activities regarding phone representatives.